The conversational layer between companies and people.

The WhatsApp platform for customer support, marketing, and mission-critical workflows.

MMeridian SafetyVerified Business account

🔴 Safety check-in

An earthquake of magnitude 6.5 was felt across Istanbul at 14:07. Please let us know how you are.

Meridian Tekstil · Crisis team

14:07
I’m safe
I need help
Share my location

I’m safe

14:08

Glad to hear it, Deniz. You’re marked safe. Is everyone at home safe too?

14:08
Yes, everyone is safe
Someone needs help

Yes, everyone is safe

14:09

Thank you. Please don’t go back into the building until the all-clear. We’ll keep you updated here.

14:09
Message

Safety check-in in Resilience

Meta Verified Tech Provider

Countless agents. Unified intelligence. Infinite execution.

The multi-agent orchestrator built for end-to-end, autonomous enterprise engagement.

Robofy’s agents share one view of your people, conversations and rules, so every reply makes the next decision better.

  • When an event matches your rules, agents start the check-in, sort every reply by urgency and route people who need help to the right responder, before anyone opens a laptop.

    Explore Resilience
  • Care agents answer from your knowledge base and systems, learn which answers actually resolve issues, and hand over to your team with the full history when a person is needed.

    Explore Care
  • Agents spot patterns in replies and engagement, suggest the right audience and timing, and send in waves your stores and support team can handle.

    Explore Boost
  • Pay dates, payslips and leave balances are answered on WhatsApp in seconds, and changes like new bank details go to the right approver, never straight through.

    Explore Care

rCrisis agent

An M6.2 earthquake matched your rule for the Istanbul region. I started the safety check-in for 7,000 people.

Safety check-inFlow running

rCrisis agent

124 people need help. Their locations are with the site safety leads, and anyone who hasn’t replied gets a reminder in 10 minutes.

One layer. Three products.

Resilience, Care and Boost run on the same agents, audiences and conversations.

Resilience

Engineered for the unexpected.

Alerts, safety check-ins and live reporting for the minutes when every reply counts.

  • Starts automatically on your rules
  • Live locations from the field
  • Audit-ready reports

Care

Support that never sleeps.

AI answers customers and employees from your own sources, and a person steps in when it matters.

  • AI answers from your sources
  • Human handoff with the full history
  • Employee helpdesk for HR and payroll

Boost

Campaigns that drive action.

Personalised offers to opted-in audiences, sent at a pace your teams can handle.

  • Segments by behaviour and tags
  • Sends in waves
  • Delivery, reads and taps, live

Works with the tools you already use.

  • WhatsApp
  • Meta
  • Instagram
  • Messenger
  • Telegram
  • OpenAI
  • Claude
  • Gemini
  • Slack
  • Microsoft Teams
  • Gmail
  • Outlook
  • Zoom
  • Salesforce
  • HubSpot
  • Zendesk
  • Intercom
  • Shopify
  • WooCommerce
  • Stripe
  • Zoho
  • SAP
  • Mailchimp
  • Google Ads
  • TikTok
  • LinkedIn
  • AWS
  • Microsoft Excel
  • Google Sheets
  • Airtable
  • Notion
  • Jira
  • Zapier
  • Make
  • n8n
  • Google Calendar
  • Calendly
  • Google Analytics
  • Snowflake

Security you can check.

Read our KVKK & GDPR notice
Compliance
ISO 27001, KVKK, GDPR
Encryption
AES-256
Access control
2FA + RBAC
Full audit trail
Audit logs

Frequently Asked Questions

  • A WhatsApp Business Platform for crisis communication (Resilience), campaigns (Boost) and AI-assisted support (Care).

  • No. People answer on WhatsApp with a single tap. No new app, no login.

  • Your own verified WhatsApp Business account, connected through Meta’s Tech Provider program.

  • Yes. A flow can start automatically when an event matches rules you set, or wait for one-tap approval from your team.

  • No. Care answers from the sources you connect and hands the conversation to a person when it isn’t sure.

  • Robofy is operated in line with ISO 27001, KVKK and GDPR, with AES-256 encryption, two-factor sign-in, role-based access and audit logs.

  • It depends on the products you use and your message volume. Book a demo and we will send a quote.

Ready when it matters.

See Robofy on your own scenario in a 15-minute demo.

Book a demo

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